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Responsible Gaming

Rrbajee's Responsible Play —
Stay in Control, Keep It Fun

Betting should be fun — not stressful. rrbajee believes every player deserves a healthy, controlled gaming experience. Find out on this page how we support you.

Start Safe Get Help
18+
For Adults Only
24/7
Support Always Available
5
Protection Tools Are Free
Instant
Self-Exclusion Feature

Our Responsible Gaming Features

To keep your gaming experience safe on rrbajee, we've put in place a number of effective tools and measures

Set Deposit Limit
Set your own daily, weekly, or monthly deposit limit. Once a limit is in place, you won't be able to exceed it.
Session Time Limit
Decide in advance how long you want to play. When the time is up, you'll automatically receive a warning or your session will be ended.
Cooling-Off Period
If you need a short break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks.
Self-Exclusion
If you need a longer break, you can close your account for anywhere between 6 months and 5 years, or permanently.
Loss Limit
Set your own loss limit for a given period. Once you reach that limit, no further bets can be placed.
Reality Check
At regular intervals, you'll receive pop-up reminders showing how long you've been playing and how much you've spent.
Table of Contents
What does responsible play actually mean?

Responsible play means keeping betting and gaming as a form of entertainment — not letting it take over your life. rrbajee wants every member to bet with enjoyment and full control.

Online betting is growing rapidly in Bangladesh, and with that comes a greater responsibility to play safely. Whether you're betting on cricket matches or playing casino games, always remember — it's entertainment, not a guaranteed income. There's no certainty of winning, and you should never chase losses by placing more bets.

Rrbajee provides a range of tools and support tailored for players in Bangladesh who want to bet responsibly. Everything is completely free and easy to use.

Remember: betting is entertainment, not a source of income. Every bet should be within your means. Never wager money you can't afford to lose.

Signs of Healthy Betting

It's important to know what a healthy, controlled betting experience looks like. The following are signs of positive betting habits:

  • Betting purely for entertainment — not to relieve stress or fill an emotional void
  • You never go beyond your pre-set budget
  • Able to accept losses and not feeling compelled to bet more to win back what you've lost
  • Betting has no negative impact on your relationships with family, friends, or colleagues
  • Able to stop betting whenever you want, without feeling uncomfortable
  • Betting is not affecting your sleep, eating, or daily routine
  • No longer feeling the need to lie or hide your betting
Warning Signs of Addiction

Betting addiction doesn't happen overnight — it develops gradually. Catching it early makes it much easier to manage. If you notice any of the signs below, it's time to take them seriously:

  • You keep betting to chase losses
  • You can't stop thinking about betting
  • You are lying to or hiding your betting from family members
  • Unable to stop betting even when you try
  • Taking out loans or selling assets to fund betting
  • Feeling restless, irritable, or low when you're not betting
  • Betting is having a negative impact on your work, studies, or relationships

If two or more of the above signs apply to you, please contact rrbajee support right away. We won't judge — we'll help.

Self-Assessment Quiz

Answer the following questions honestly. If you say Yes to 3 or more, consider seeking help.

01In the past month, have you spent more than your budget on betting?
02After a loss, have you bet more to try to win back what you lost?
03Have you ever lied to family or friends about your betting?
04Have you tried to cut down or stop betting but been unable to?
05Has betting negatively affected your work, studies, or relationships?
06Have you ever borrowed money or asked someone for funds to place a bet?

This quiz is purely for self-awareness. If you answered Yes to 3 or more questions, please reach out to our support team or visit the help section below.

How to Use the Protection Tools

Log in to rrbajee and access any of the tools below from Account Settings at any time. No extra charges apply.

Deposit Limit
Set a daily, weekly, or monthly deposit limit. Decreases take effect immediately; increases require a 7-day waiting period.
Most Used Tool
Session Time Limit
Set a limit on how long you play in a single session. When time is up, you'll receive an alert and the session will end automatically.
Highly Effective
Loss Limit
Once you've lost a set amount, no further bets can be placed. This directly protects you from further financial harm.
Effective for Financial Protection
Cooling-Off Period
Temporarily deactivate your account for anywhere between 24 hours and 6 weeks. During this time, you won't be able to log in or place bets.
Permanent Self-Exclusion
Use this option if you want to stop betting for an extended period or permanently. Once activated, it cannot be cancelled before the set period ends.
The Role of Family & Friends

When it comes to gaming addiction, the support of family and loved ones makes a real difference. If you believe someone close to you is betting excessively, here are a few things to keep in mind.

  • Speak with empathy, not judgment or anger
  • Listen to their concerns with care — don't push solutions on them
  • Encourage them to seek professional help
  • Avoid paying off their betting debts or lending them money for betting
  • You can contact rrbajee as a third party at support@rrbajee.net

Rrbajee can also arrange account restrictions or exclusions at the request of a family member. Please contact our support team with the relevant details.

Minor Protection

Rrbajee strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and KYC documents may be requested in any case deemed suspicious.

Advice for Parents

  • Keep parental controls enabled on devices used by children or teenagers
  • Keep your rrbajee account login details secure
  • Teach your child about the risks of online gaming and betting
  • If you have any suspicions, let us know immediately — we'll look into it

If an underage account is identified, it will be closed immediately and any existing balance will be refunded.

How to Get Help

Asking for help isn't a sign of weakness — it takes real courage. rrbajee is here for you.

Email Support: support@rrbajee.net — response within 24 hours
Live Chat: 24/7 instant help — bottom right corner of the site
Self-exclusion request: Instant action via account settings or email
Request on behalf of a family member: Third-party requests for help are also accepted
FAQs

No. Your balance remains safe when self-exclusion is activated. You can withdraw your balance once the exclusion period ends or when closing your account.

For your protection, requests to increase a limit take effect after 7 working days. Decreases, however, apply immediately.

During a cooling-off period or self-exclusion, you won't receive any promotional emails or offers. This is intentional — to keep your break free from interruptions.

Not directly. However, if a family member contacts us at support@rrbajee.net, we will review the situation and offer assistance where possible. The account holder's identity will be verified in such cases.

Yes, completely free. Deposit limits, session time, loss limits, cooling-off, and self-exclusion — all tools are available at no cost to every registered rrbajee member.

In Account Settings, you can set how often the Reality Check appears — for example, every 30 minutes or every hour. When the interval is up, a pop-up will show your total time played and amount spent.
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Play Safe, Play Happy

Responsible gaming at rrbajee isn't just a policy — it's part of our culture. Register today and set up your protection tools.

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18+ | Play Responsibly | Help Is Always Available

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