Rrbajee's Privacy Policy —
Your data, our responsibility

Rrbajee (referred to herein as "we", "the platform", or "the company") is committed to providing players in Bangladesh with a safe and trustworthy betting experience. This privacy policy explains what information we collect about you, why we collect it, and how it is used.

By using the rrbajee website or app, you are considered to have agreed to this privacy policy. Please read it carefully. If you have any questions, reach out to our support team.

Rrbajee only collects the information necessary to provide services, ensure security, and meet legal obligations. We do not collect any data beyond what is needed.

Information collected at registration

• Full name, date of birth & gender
• Mobile number & email address
• Current address (district/division)
• Preferred language & currency
• Username and password (encrypted)

Information collected for KYC verification

• National ID (NID) or passport number
• Photo or scan of ID document
• Selfie or live photo (where applicable)

Automatically collected data

• IP address & device information
• Browser type & operating system
• Site usage logs (pages visited, time spent, clicks)
• Transaction history & betting records

Rrbajee uses your data only for specific, legitimate purposes. No information will ever be used for anything beyond its stated purpose without your consent.

• To create and manage your account and ensure its security
• To process and verify financial transactions
• For KYC and age verification
• To prevent fraud and money laundering
• To provide customer support services
• To send personalized offers and promotions (subject to your consent)
• To improve and analyze site performance
• To meet legal obligations and regulatory requirements

Rrbajee never sells your personal information. However, in certain limited circumstances, data may be shared with specific third parties.

Who We May Share Your Data With

• Payment Processor: To verify transactions with Mobile Pay, Nagad, Rocket, or your bank
• KYC Service Providers: Trusted third parties for identity & age verification
• Game software providers: Minimum data required to enable gameplay
• Legal Authorities: Under court order or legal obligation
• Fraud Prevention Agencies: In cases of suspicious activity

Rrbajee uses cookies to enhance your browsing experience and analyze site performance. Cookies are small text files stored in your browser.

You can turn off non-essential cookies at any time from your browser settings. However, disabling essential cookies may cause certain site features to stop working.

Rrbajee retains your data only for as long as necessary — no longer. Even after account closure, certain data may be kept for a defined period to meet legal obligations.

• Active account data: retained for as long as your account remains active
• Financial transaction records: 5 years after account closure (as required by law)
• KYC documents: 5 years after verification
• Customer support conversations: 2 years
• Marketing preferences: deleted within 30 days of opting out

Once the applicable retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Rrbajee believes every user owns their own data. You have the following rights, and we are committed to honoring them.

• Right to Know: You can request to know what information we hold about you
• Right to rectification: You can request corrections to inaccurate or outdated information
• Right to erasure: You may request erasure of your data under certain conditions
• Right to portability: You can request a copy of your data in a machine-readable format
• Right to object: You can object to your data being used for specific purposes
• Right to Opt Out: You can opt out of marketing communications

Rrbajee strictly prohibits use of its platform by anyone under the age of 18. We do not knowingly collect any personal information from minors.

• Age verification is mandatory at registration
• Any account identified as belonging to a minor will be closed immediately
• Any data collected from a minor will be securely deleted
• Parents or guardians with concerns are welcome to contact us

Rrbajee uses industry-standard technology to protect your data. That said, no one can guarantee absolute security on the internet — which is why we continuously work to strengthen our systems.

• 256-bit SSL/TLS encryption on all data transmissions
• Passwords are always stored as bcrypt hashes — never in plain text
• Two-factor authentication (2FA) is available
• Automated alerts for detecting suspicious login activity
• Regular security audits & penetration testing
• 24/7 firewall & IDS/IPS active at data centers

Rrbajee may update this Privacy Policy from time to time. Changes may be made due to legal requirements, new services, or technical improvements.

For significant changes, you will be notified via your registered email or a pop-up notice on the site. Continued use of the site after any changes will be considered your acceptance of the updated policy.

You can tell when this policy was last updated by checking the "Last Updated" date at the top of this page. We recommend reviewing it periodically.

If you have any questions, concerns, or complaints about our Privacy Policy, contact our Data Protection Team directly. We typically respond within 3–5 business days.

If your issue cannot be resolved with us directly, you have the right to file a complaint with the relevant regulatory authority.